Deviation from approved plans
Deviation from approved plans

Deviation from approved plans

Deviation from approved plans

Reporting properties where there is a possible deviation from approved plans.
Last updated on: 07 October 2021

Have you sighted the plans?

If you have sighted the plans of the structure and/or were consulted during the approval process then please confirm if it was:
  • the front setback that was non-compliant (please select this request at the bottom of this page)
  • another deviation from the plans (please select other deviation request).

Plans not sighted

Complaints can include:

Issues with neighbours

  • People are sometimes unaware that their activities are causing a problem.
  • The City encourages all residents and business operators to talk to their neighbours about problems before making a complaint.
  • For supporting information on resolving disputes with neighbours, please click here

Anonymous requests

  • This type of request cannot be anonymous.
  • Contact details are required when lodging this type of issue to ensure a proper investigation can be completed. It also provides the City with the ability to clarify information to ensure officers have a safe working environment.
  • Personal information is not disclosed to any person without consent.

Raise a request

  • To raise a request for deviations from approved plans, please select the correct option below.
  • An officer will action the request within five (5) working days. This includes contacting you to clarify the nature of the complaint, checking on any possible safety risks for City staff and explaining the complaint process.
  • Your contact details are required when lodging this issue to ensure a proper investigation can be completed.